Information about AvShop
Welcome to AvShop — Flying is Freedom.
Thanks for visiting us! Our mission is to give pilots worldwide a great shopping experience. We’ve been online with secure shopping technology longer than any other aviation retailer — since June, 1996. Since then, tens of thousands of pilots worldwide have chosen us to be their supplier of innovative pilot products.
More pilots trust AvShop than any other online retailer! Here’s why…
- AvShop is one of only three retailers to earn a 5-plane rating in the McGraw-Hill book “500 Best Aviation Web Sites.”
- We participate in Internet consumer protection services, including BBBOnline and Bizrate.com.
- AvShop is the only aviation catalog to offer a $500 guarantee that insures your credit card and other information will be kept completely safe.
- We sell only products that meet our strict quality standards and which receive positive reviews from both the aviation press and our customers.
- AvShop offers a 30-day money back guarantee (except where noted).
General Questions: Questions about doing business with us? You’ll find quick answers on our Frequently Asked Questions Page.
Comments from Our Customers: Visit our Bizrate Page.
Pre-Sale and Product Questions: Contact our Pilot Staff.
After-Sale Questions: Contact our Customer Service Staff
Product Returns: Please visit our Returns Page.
Shipping Rates & Policies: Please visit our Shipping Page.
Telephone Orders:
- All products we sell are listed on this Web site: if you don’t see it, we don’t sell it.
- Whether you enter the order yourself or we enter it for you, ALL credit card orders are processed online through our guaranteed secure servers. Why? Because it’s the safest way: click here to find out why.
- If you would prefer not to pay by credit card, other payment options are available and will be shown when you place your order.
- To have us place an order for you, check if a product is in stock for immediate shipment or check on the status of an order you have already placed, please call us in the U.S. Order processing reps are standing.
- To reach customer service with a “post-sale” question or to purchase/apply a gift certificate, please call — hours are 8am to 5pm, Monday thru Friday, Indiana time (UTC -5 hrs.)
- leftse.at services are trade-marked and offered exclusively by and integrated with AvShop.com.
- For questions about leftse.at services, please contact the AvShop Customer Service Team (see below)
Customer Service: Our Customer Service Team is standing by eager to assist you with questions regarding your order. Please use our Customer Service Request feature to communicate your question. This will expedite the most effective and efficient response to your questions.
We want you to be satisfied…if you’ve already communicated with someone from our Customer Service Team, an Ask The Manager feature is also available if you believe your concerns need further attention.
Privacy and Security Questions: Please visit our Security page and our Privacy page.
Foreign Language Translations: Please visit FreeTranslation.Com.(Para traducciones espanolas visita traducciongratis.com.)
Foreign Currency Conversions: Google now offers currency conversions..
To Be Added to Our Mailing List: Please visit our Mailing List Page.